Telemedicine: A Post-COVID Necessity

March 20th, 2026

doctor and patient speaking via video call

As healthcare professionals, we have all experienced profound changes to the way we deliver services following the sudden onset of the COVID-19 pandemic. Telemedicine rose up out of necessity during lockdowns—its use in April 2020 was 78 times higher than the February 2020 baseline, according to McKinsey. Two years later, this trend persists: telemedicine use is still 38 times higher than pre-COVID levels, prompting McKinsey’s assertion that $250 billion in healthcare services could potentially be virtualized.

Telemedicine is more than a trend born out of convenience. It can be a lifeline for patients—expanding access to previously unavailable care and providing a comfortable, immediate, affordable, and satisfying experience. It can also be a lifeline for healthcare providers—helping us keep a closer eye on patients, improve health outcomes, and do more, with fewer resources.

Telemedicine growth predicted to continue well beyond COVID crisis

Virtual healthcare is a win-win for everyone, according to Doximity’s second State of Telemedicine Report published in February 2022. Most clinicians surveyed (67%) said telemedicine helps “build or maintain trust with patients from marginalized communities,” and 55% of patients—up from 40% in 2020—believe telemedicine provides “comparable or better quality of care as in-person visits.” Over 73% of patients surveyed plan to continue receiving care through telemedicine in the coming years.

Through the pandemic, Doximity found the top uses for telemedicine covered everything from endocrinology, cardiology, immunology and neurology, to family medicine, geriatrics, pulmonology, and psychiatry.” More recently, clinicians are recognizing the benefits of telemedicine in autism care and occupational therapy.

With increased government support and reimbursement, telemedicine will only become more entrenched. For instance, U.S. legislators introduced a bipartisan bill in November that would permanently expand Medicare reimbursement for telehealth services provided by audiologists, occupational therapists, physical therapists, speech language pathologists, and potentially others. “Particularly in our rural communities, telehealth is no longer just an innovative option for accessing services, it has become a vital lifeline to care,” Senator Steve Daines (R-MT) explained in a statement.

A complex, but promising, path forward

Telemedicine has come a long way, but there’s still a long way to go. For instance, McKinsey has found there’s a gap in consumer interest (76%) and actual use of telemedicine (46%)—signifying a need to educate patients about telehealth offerings and healthcare providers whose services are offered virtually.

Further, the clinicians McKinsey surveyed remain wary of overreliance on technology, citing concerns about security, workflow integration, future reimbursement, and the effectiveness of telehealth compared to in-person visits.

MoCA via telemedicine provides results comparable to in-person testing

Fortunately, the telemedicine solutions clinicians need are sometimes simple—and already available.

MoCA offers telemedicine-adapted versions of the standard paper test, including:

Updated test instructions enable clinicians to build trust with patients and deliver fast, reliable results.

Multiple peer-reviewed studies have validated the effectiveness of remote MoCA testing, including:

Telemedicine is here to stay for many healthcare professionals. The use of telehealth allows clinicians the opportunity to evaluate neurologic function at the earliest possible time. With a few minor adjustments, clinicians can conduct routine MoCA screening tests in a new way that streamlines the efficiency of their offices, reduces risks during periods of outbreak, and provides a convenient option for patients with mobility issues.

References:

1 Iiboshi, K., Yoshida, K., Yamaoka, Y., Eguchi, Y., Sato, D., Kishimoto, M., … & Kishimoto, T. (2019). A Validation Study of the Remotely Administered Montreal Cognitive Assessment Tool in the Elderly Japanese Population. Telemedicine and e-Health.

2 Lajoie, A. C., Crane, J., Robinson, A. R., Lafontaine, A. L., Benedetti, A., Kimoff, R. J., & Kaminska, M. (2021). Feasibility of remote neurocognitive assessment: pandemic adaptations for a clinical trial, the Cognition and Obstructive Sleep Apnea in Parkinson’s Disease, Effect of Positive Airway Pressure Therapy (COPE-PAP) study. Trials, 22(1), 910. https://doi.org/10.1186/s13063-021-05879-1

3 Wong, Adrian et al. “Montreal Cognitive Assessment 5-minute protocol is a brief, valid, reliable, and feasible cognitive screen for telephone administration.” Stroke vol. 46,4 (2015): 1059-64. doi:10.1161/STROKEAHA.114.007253

4 Abdolahi, A., Bull, M. T., Darwin, K. C., Venkataraman, V., Grana, M. J., Dorsey, E. R., & Biglan, K. M. (2016). A feasibility study of conducting the Montreal Cognitive Assessment remotely in individuals with movement disorders. Health informatics journal, 22(2), 304-311.

5 Nick C. Yu, Denzel Zhu, Kara L. Watts, Nitya Abraham, Curtis Choice, Implementation of the telephone montreal cognitive assessment in a telemedicine based pre-admission testing clinic during COVID-19, Perioperative Care and Operating Room Management, Volume 24, 2021, 100191, ISSN 2405-6030,
https://doi.org/10.1016/j.pcorm.2021.100191

6 Gagnon, C., Olmand, M., Dupuy, E.G. et al. Videoconference version of the Montreal Cognitive Assessment: normative data for Quebec-French people aged 50 years and older. Aging Clin Exp Res (2022). https://doi.org/10.1007/s40520-022-02092-1